Frequently Asked Questions
Everything you need to know about shopping with Just Car Care.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to most locations worldwide. Shipping costs and delivery times vary by destination and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
What should I do if my item arrives damaged?
If your order is damaged during transit, please contact us within 48 hours of delivery with photos of the damage so we can arrange a replacement or refund.